Chief Service Officer & Co-Founder
As Co-Founder, President and Chief Service Officer, Mike oversees Leapgen's Service Delivery organization, providing leadership by managing talent, methodology, growth and profitability. He also works with our Sales, Marketing and Delivery Teams to manage relationships with clients and ensure their success. Mike has nearly 20 years of enterprise consulting experience in both HCM and CRM a strong track record of partnering with customers and building high-growth teams. Prior to co-founding Leapgen, he spent over a decade at Knowledge Infusion (acquired by Appirio a Wipro Company). Under his guidance as the leader of Appirio's Cornerstone OnDemand (CSOD) practice, Mike grew Appirio CSOD's largest enterprise service partner in just under two years. He started his career as an Industry Analyst with IDC, a global market intelligence firm. As the Program Director of Learning Services Research, he managed relationships with clients and led many global studies in areas such as blended learning, training outsourcing, LMS, performance management and the use of customer/partner education as a marketing tool. Mike holds a BS (Allied Health) and an MBA (Marketing, Finance) from Boston University.