If you’re not innovating how you engage, manage and serve the workforce, you risk losing talent. To provide a distinctive experience for your workforce, one that is reflective of the organizational culture, Leapgen partners with HR leaders by helping you define and calibrate strategic objectives to build digital transformations inspiring engagement, driving productivity and fostering innovation.


Strategy + Plan - Leapgen works with your team to establish a clear view of where your organization stands today and a shared vision and plan to better attract, engage, develop and motivate people. 

Services include:

Solution Definition

  • Assessments (Org, Process, Content/Knowledge, Technology)
  • Voice of customer research
  • Vision map 
  • Roadmap
  • Program plan
  • Business case

Digital Experience Design

  • Persona development
  • Journey maps

Org Design

  • Service delivery model assessment
  • Benchmarking
  • Delivery model recommendations

Architecture Design

  • Functional requirements
  • Technical requirements
  • Provider (e.g., outsourcer, software vendor) selection support

Deploy + Drive Adoption - Our team of experts guides you through thoughtful deployments personalized to the needs, habits and motivations of your diverse workforce.

Services include:

Program/Project Management

  • Governance design
  • HR innovation COE setup
  • PMO/project management

Org Setup

  • Roles & responsibilities identification
  • Resource requirements definition
  • Assistance with model transition

Digital Experience Definition

  • Process maps
  • Conversation design
  • Report / dashboard design
  • Mockups & wireframes

Workforce Adoption (Change Management)

  • Impact analysis
  • Change & sustainment plan
  • Brand design & development
  • Content / knowledge development
  • User experience testing

Run, Optimize + Innovate - Go-Live is just the beginning. Leapgen becomes an extension of your team by helping you wrestle with both the changing needs of your workforce and the innovation happening in the HR and workforce technology marketplace.

Services include:


  • Problem-solving workshops
  • Strategy tune-ups
  • Facilitation of HR innovation meetings

Data Intelligence

  • Dashboard / analytic design
  • Interpretation & storytelling
  • Decision support

Adoption & Utilization Management

  • Adoption & utilization measurement
  • Communications updates
  • Training updates




Immersive HR Workshops



Service to Support
Decision Making